Privacy Policy.
Last Updated: 3 September 2026
Silver Wire Media (“Silver Wire Media”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website or communicate with us through the channels provided on this website.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Name;
Organisation or company name;
Job title or position;
Email address;
Telephone or WhatsApp number;
Campaign objectives and requirements;
Target audience information;
Budget or estimated campaign budget;
Other information voluntarily provided through enquiry forms or communications; and
Technical information such as IP address, browser type, device information and website usage data, where applicable.
Please do not provide sensitive personal information unless it is specifically required and requested by us.
2. How We Collect Your Information
We may collect information when you:
Submit an enquiry through our website;
Contact us through WhatsApp, email or other communication channels;
Request information about our services;
Engage us for a campaign or project;
Communicate with our team; or
Browse and interact with our website, where cookies or similar technologies are used.
3. How We Use Your Information
We may use your personal information to:
Respond to your enquiries;
Understand your campaign requirements;
Prepare proposals, quotations or recommendations;
Communicate with you about our services;
Manage and deliver campaigns and related services;
Maintain business and client records;
Improve our website, services and customer experience;
Comply with applicable legal and regulatory requirements; and
Protect the security and integrity of our website and business.
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
4. Disclosure of Information
Where necessary for legitimate business purposes, we may disclose relevant information to:
Our employees and authorised representatives;
KOLs, influencers, creators or campaign partners involved in delivering requested services;
Service providers supporting our business operations;
Technology, hosting, analytics, communication or customer relationship management providers;
Professional advisers; and
Government authorities, regulators or other parties where disclosure is required or permitted by law.
We do not sell your personal information to third parties.
5. KOLs, Influencers and Campaign Partners
Where you engage Silver Wire Media to plan or execute a campaign, relevant campaign information may be shared with selected KOLs, influencers, creators or other campaign partners as reasonably necessary to deliver the agreed services.
We will seek to limit the information shared to what is reasonably necessary for the relevant campaign or service.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure website performance.
We may use third-party analytics or website technologies for these purposes. These services may collect information about your device, browser and interaction with our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse or destruction.
However, no method of transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, contractual, legal, accounting and regulatory requirements.
When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it.
9. Your Rights
Subject to applicable Malaysian law, you may have rights relating to your personal information, including the right to:
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Withdraw consent where processing is based on consent, subject to applicable limitations;
Request information about how your personal information is being processed; and
Raise concerns regarding our handling of your personal information.
Requests may be subject to applicable legal requirements and reasonable verification procedures.
10. Third-Party Websites
Our website may contain links to third-party websites, social media platforms or services.
This Privacy Policy does not apply to those third-party websites or services. We encourage you to review their respective privacy policies before providing personal information to them.
11. Children's Privacy
Our website and services are primarily intended for businesses, organisations, institutions and adult users. We do not knowingly collect personal information from children for purposes unrelated to the services we provide.
If you believe that a child has provided personal information to us without appropriate consent, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or the personal information we hold about you, please contact:
Silver Wire Media
silverwiremedia@gmail.com